Skip to content

Contact us

FAQs

In the Segen customer portal, you have round-the-clock access to current prices and availability. You can see stock levels and delivery forecasts on every product page – for reliable planning. With over ten years of experience, we ensure that everything is available on time so that your projects can be implemented on schedule.

In the Segen customer portal, you can find all important information at any time: from brochures and data sheets to installation instructions, stock levels, quotations and your invoices. Design tools and configurators are also available to you around the clock.

We also provide you with personal support: a dedicated sales contact, an order processing expert and a technical contact are on hand to answer all your questions – from the planning stage to after installation.

All Segen products are covered by the manufacturer’s warranty. You can find the relevant documentation and information for each item in the customer portal. You can often extend the warranty free of charge – simply by registering with the manufacturer.

At Segen, you can benefit from attractive package offers with price advantages on inverters, batteries and accessories.

You can collect your orders directly from our warehouse – regardless of whether they are individual items or a container load.

Useful links

Dyness Tower Pro HV 3.84 kWh Battery

Item number: DY-TOWER-PRO-BATT

Manufacturer: Dyness

Category: Storage - Li-ion Battery Pack

The Dyness TowerPro series with IP54 protection offers multiple energy storage options through an expandable modular design (2-6 modules combined), and the expandable parallel connection of up to 4 clusters enables a maximum capacity of 92.16 kWh.

The stackable auto-configuration modules facilitate the installation and maintenance of the system.

Tower Pro also offers an optimised user experience with ultra-fast charging (1C), LED indication on the BDU and over-the-air updates and monitoring.

Fill in the form to request portal access.

Are you an end customer?

Information for end customers