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Segen

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+49 2234 53204-30

FAQs

In the Segen customer portal, you have round-the-clock access to current prices and availability. You can see stock levels and delivery forecasts on every product page – for reliable planning. With over ten years of experience, we ensure that everything is available on time so that your projects can be implemented on schedule.

In the Segen customer portal, you can find all important information at any time: from brochures and data sheets to installation instructions, stock levels, quotations and your invoices. Design tools and configurators are also available to you around the clock.

We also provide you with personal support: a dedicated sales contact, an order processing expert and a technical contact are on hand to answer all your questions – from the planning stage to after installation.

All Segen products are covered by the manufacturer’s warranty. You can find the relevant documentation and information for each item in the customer portal. You can often extend the warranty free of charge – simply by registering with the manufacturer.

At Segen, you can benefit from attractive package offers with price advantages on inverters, batteries and accessories.

You can collect your orders directly from our warehouse – regardless of whether they are individual items or a container load.

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About us

Contact us

Our contact for PV professionals

 

Do you have any questions about our products and services, or do you need access to the customer portal?
📧 info@segensolar.eu

Become a Segen partner

Are you an end customer?

Information for end customers

Reasons for Segen.

Unique product portfolio

We have an extensive portfolio of industry-leading brands. We only work with the best brands on the market!

Personal contact person

A dedicated support team in all departments - your account manager, your order processor and your technical contact, all there for you!

Exclusive webinars and events

As a Segen customer, we offer you participation in exclusive webinars / roadshows and events. You will always find all information on this in your customer portal.

Your one-stop store

Instant access to 24/7 live pricing and stock availability, with access to special design tools, industry news and informed promotions.

Fast quotation preparation

Use our tools for quick quotation preparation including installation system design with the Renusol Configurator 3.0. Try it out now.

Delivery within 24 to 48 hours

We deliver products in stock directly to you within 24 to 48 hours. On request also directly to the construction site.

Follow us

<p>For the latest industry news, events, portfolio updates and offers, visit our social media channels to stay up to date with all things solar!</p><br />

Become part of our team

<p>We are always looking for great people to join our team. We are proud to offer a hybrid working model to allow our employees flexibility.</p><br />

Show vacancies

Hilfe & Support

<p>When you open an account with us, you will have a dedicated team at your disposal to provide you with the sales and technical support you need.</p><br />

+49 2234 53204-30