Skip to content

Contact us

FAQs

In the Segen customer portal, you have round-the-clock access to current prices and availability. You can see stock levels and delivery forecasts on every product page – for reliable planning. With over ten years of experience, we ensure that everything is available on time so that your projects can be implemented on schedule.

In the Segen customer portal, you can find all important information at any time: from brochures and data sheets to installation instructions, stock levels, quotations and your invoices. Design tools and configurators are also available to you around the clock.

We also provide you with personal support: a dedicated sales contact, an order processing expert and a technical contact are on hand to answer all your questions – from the planning stage to after installation.

All Segen products are covered by the manufacturer’s warranty. You can find the relevant documentation and information for each item in the customer portal. You can often extend the warranty free of charge – simply by registering with the manufacturer.

At Segen, you can benefit from attractive package offers with price advantages on inverters, batteries and accessories.

You can collect your orders directly from our warehouse – regardless of whether they are individual items or a container load.

Useful links

Dyness Stack100 BDU & Base

Item number: DY-STACK100-BDU-BASE

Manufacturer: Dyness

Category: Storage

The Dyness Stack100 Battery Management BDU is the central control unit for Stack100 battery systems and is essential for their operation.

It offers intelligent protection functions, integrated thermal management and supports up to 15 modules per tower and 12 towers in parallel for over 920 kWh capacity.

With WiFi for remote monitoring and OTA updates. One BDU is required per tower.

Become a partner today

Are you an end customer?

Information for end customers