Skip to content

Contact us

FAQs

In the Segen customer portal, you have round-the-clock access to current prices and availability. You can see stock levels and delivery forecasts on every product page – for reliable planning. With over ten years of experience, we ensure that everything is available on time so that your projects can be implemented on schedule.

In the Segen customer portal, you can find all important information at any time: from brochures and data sheets to installation instructions, stock levels, quotations and your invoices. Design tools and configurators are also available to you around the clock.

We also provide you with personal support: a dedicated sales contact, an order processing expert and a technical contact are on hand to answer all your questions – from the planning stage to after installation.

All Segen products are covered by the manufacturer’s warranty. You can find the relevant documentation and information for each item in the customer portal. You can often extend the warranty free of charge – simply by registering with the manufacturer.

At Segen, you can benefit from attractive package offers with price advantages on inverters, batteries and accessories.

You can collect your orders directly from our warehouse – regardless of whether they are individual items or a container load.

Useful links

Pylontech Force H3 5.12kWh High Voltage Battery Module

Item number: PYL-F-H3-BATT

Manufacturer: Pylontech

Category: Storage

Pylontech Force H3 - The latest generation of high-voltage battery storage systems from the manufacturer Pylontech

  • Proven lithium iron phosphate storage technology (LiFePO4)
  • 5.12 kWh per battery module - Flexibly configurable from 10.24 to 35.8 kWh per tower (2 to 7 battery modules)
  • Up to 6 battery towers can be connected in parallel - Total capacity of up to 215 kWh
  • Up to 864 V system voltage
  • 1C rating enables faster charging and discharging
  • Globally certified
  • Designed for 8000+ charging cycles or 15 years
  • 24/7 monitoring via app
  • Versatile use with the most common inverter manufacturers (see compatibility list)
  • Warranty: 10 year standard

Become a partner today

Are you an end customer?

Information for end customers