We are there for you – regionally and individually.
In your customer portal, you will have a personal contact who will provide you with competent support for all your questions. We have significantly expanded our office and field sales team to provide optimum support.
Our team is not only active in Germany, but also supports customers in Benelux, Austria and Switzerland – always with a focus on personal proximity and fast support.
In Germany, we rely on regional contacts who are there for you throughout the country and are very familiar with the local conditions.
sales team.
Every Segen customer has a personal contact – your first point of contact with comprehensive product and industry knowledge. Whether account questions, optimal offers or suitable product recommendations – you benefit from individual and competent support.
Commercial Team.
As a PV specialist wholesaler, we offer specialist installers comprehensive support – from planning and design to technical questions and the preparation of quotations. This enables you to find the ideal solution for your project. On request, we can deliver your order directly to the construction site on time. We also provide you with technical support in pre- and after-sales – from product selection and compilation to telephone advice during installation and commissioning of the system. Feel free to contact us for your next commercial project – we look forward to supporting you!
Technical team.
Segen prides itself on its technical support engineers who are on hand to answer any questions before, during and after installation. On the rare occasions when they don’t know the answer, they make sure they find out!
Order fulfillment.
The talented order fulfillment team handles the logistics of deliveries and works tirelessly behind the scenes to ensure the smooth fulfillment of customer orders.
Customer Service.
The customer service team ensures that our customers are happy and satisfied with the Segen service and is on hand to offer help and advice.
Reasons for Segen.
Unique product portfolio
We have an extensive portfolio of industry-leading brands. We only work with the best brands on the market!
Personal contact person
A dedicated support team in all departments - your account manager, your order processor and your technical contact, all there for you!
Exclusive webinars and events
As a Segen customer, we offer you participation in exclusive webinars / roadshows and events. You will always find all information on this in your customer portal.
Your one-stop store
Instant access to 24/7 live pricing and stock availability, with access to special design tools, industry news and informed promotions.
Fast quotation preparation
Use our tools for quick quotation preparation including installation system design with the Renusol Configurator 3.0. Try it out now.
Delivery within 24 to 48 hours
We deliver products in stock directly to you within 24 to 48 hours. On request also directly to the construction site.