Skip to content

Contact us

FAQs

In the Segen customer portal, you have round-the-clock access to current prices and availability. You can see stock levels and delivery forecasts on every product page – for reliable planning. With over ten years of experience, we ensure that everything is available on time so that your projects can be implemented on schedule.

In the Segen customer portal, you can find all important information at any time: from brochures and data sheets to installation instructions, stock levels, quotations and your invoices. Design tools and configurators are also available to you around the clock.

We also provide you with personal support: a dedicated sales contact, an order processing expert and a technical contact are on hand to answer all your questions – from the planning stage to after installation.

All Segen products are covered by the manufacturer’s warranty. You can find the relevant documentation and information for each item in the customer portal. You can often extend the warranty free of charge – simply by registering with the manufacturer.

At Segen, you can benefit from attractive package offers with price advantages on inverters, batteries and accessories.

You can collect your orders directly from our warehouse – regardless of whether they are individual items or a container load.

Useful links

Huawei Smart EV Wallbox.

Welcome to the future of electric mobility
The Huawei FusionSolar SmartEV Charger is the next level of electric mobility. Developed by one of the world’s leading technology companies, Huawei, this intelligent charging system revolutionizes the charging of electric vehicles. And impresses with powerful functions.


Convincing advantages of the Huawei FusionSolar Wallbox
The Huawei FusionSolar SmartEV Charger enables fast and efficient charging, allowing you to spend less time at the charging station and more time on the road. The wallbox has intelligent control functions that allow you to plan, optimize and monitor the charging process. You have full control over your charging times and costs. The Huawei Wallbox is also characterized by its scalability and offers you flexible charging power and surplus charging from 1.4 to 22 kW. Depending on how much solar power is available.

Reasons for Segen.

Unique product portfolio

We have an extensive portfolio of industry-leading brands. We only work with the best brands on the market!

Personal contact person

A dedicated support team in all departments - your account manager, your order processor and your technical contact, all there for you!

Exclusive webinars and events

As a Segen customer, we offer you participation in exclusive webinars / roadshows and events. You will always find all information on this in your customer portal.

Your one-stop store

Instant access to 24/7 live pricing and stock availability, with access to special design tools, industry news and informed promotions.

Fast quotation preparation

Use our tools for quick quotation preparation including installation system design with the Renusol Configurator 3.0. Try it out now.

Delivery within 24 to 48 hours

We deliver products in stock directly to you within 24 to 48 hours. On request also directly to the construction site.

Become a Segen partner today

Are you an end customer?

Information for end customers