FAQs

In the Segen customer portal, you have round-the-clock access to current prices and availability. You can see stock levels and delivery forecasts on every product page – for reliable planning. With over ten years of experience, we ensure that everything is available on time so that your projects can be implemented on schedule.

In the Segen customer portal, you can find all important information at any time: from brochures and data sheets to installation instructions, stock levels, quotations and your invoices. Design tools and configurators are also available to you around the clock.

We also provide you with personal support: a dedicated sales contact, an order processing expert and a technical contact are on hand to answer all your questions – from the planning stage to after installation.

All Segen products are covered by the manufacturer’s warranty. You can find the relevant documentation and information for each item in the customer portal. You can often extend the warranty free of charge – simply by registering with the manufacturer.

At Segen, you can benefit from attractive package offers with price advantages on inverters, batteries and accessories.

You can collect your orders directly from our warehouse – regardless of whether they are individual items or a container load.

Products Modules JA Solar

Solarmodule.
Trina

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Trina Solar.

About Trina Solar
Trina Solar is a global leader in solar technologies and solutions. The global module manufacturer’s mission is to provide the world with sustainable, clean energy and shape the future of solar power. With constant innovation and a commitment to quality, the manufacturer offers you high-performance products.

Why Trina Solar?
Global leader: Trina Solar is globally recognised for innovation and quality in solar technology, with sustainability in mind. Trina Solar strives to minimise the negative environmental impact and promote renewable energy for a sustainable future. Trina Solar has over two decades of experience in solar technology and is a pioneer in the industry, constantly setting new standards.

Outstanding performance. With power classes of up to 455W per module, you achieve the maximum energy yield per installed square meter.
High efficiency. Trina modules are characterised by high conversion efficiency, which means you convert more solar energy into electricity and maximise your yield.
Durability. Trina Solar stands for quality and durability. Trina Vertex S+ modules are designed to withstand the most demanding environmental conditions and deliver peak performance for many years to come.
Future proof. Invest in the future with Trina Solar. The Vertex S+ module range is future-proof and offers a solid foundation for your renewable energy generation.

Our offer

Reasons for Segen.

Unique product portfolio

We have an extensive portfolio of industry-leading brands. We only work with the best brands on the market!

Personal contact person

A dedicated support team in all departments - your account manager, your order processor and your technical contact, all there for you!

Exclusive webinars and events

As a Segen customer, we offer you participation in exclusive webinars / roadshows and events. You will always find all information on this in your customer portal.