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In the Segen customer portal, you have round-the-clock access to current prices and availability. You can see stock levels and delivery forecasts on every product page – for reliable planning. With over ten years of experience, we ensure that everything is available on time so that your projects can be implemented on schedule.

In the Segen customer portal, you can find all important information at any time: from brochures and data sheets to installation instructions, stock levels, quotations and your invoices. Design tools and configurators are also available to you around the clock.

We also provide you with personal support: a dedicated sales contact, an order processing expert and a technical contact are on hand to answer all your questions – from the planning stage to after installation.

All Segen products are covered by the manufacturer’s warranty. You can find the relevant documentation and information for each item in the customer portal. You can often extend the warranty free of charge – simply by registering with the manufacturer.

At Segen, you can benefit from attractive package offers with price advantages on inverters, batteries and accessories.

You can collect your orders directly from our warehouse – regardless of whether they are individual items or a container load.

Useful links

JA Solar.

About JA Solar
JA Solar Holdings Co., Ltd, based in Shanghai (China), is a leading global manufacturer of high-performance photovoltaic products. Founded in May 2005 and listed on the stock exchange since 2007 (NASDAQ: JASO), the company is active in the wafer, cell, and module business segments. JA Solar offers its JA Solar 410W customers high-quality products with above-average efficiencies at a very good price-performance ratio.

Durability and reliability
JA Solar is known for its high-quality products, and DeepBlue 3.0 is no exception. With its robust construction and a warranty of up to 25 years, you can rely on this solar panel to work reliably for decades and provide you with consistent energy yields.

Recognising the importance of a responsible supply chain, JA Solar has developed a comprehensive, quality-labelled, integrated, traceable system that covers all aspects from supplier management to post-delivery.

  • Traceable. Responsible. Sustainable.
  • Leading the way in traceability, ITS with third-party audited systems
  • Patented TOPCon N-type technology.
  • Best-in-class warranty – 25-year product warranty, 30-year power output
  • Highly efficient modules with the aesthetic TRUE BLACK glass options in black
  • Size, status and longevity in the global industry

Reasons for Segen.

Unique product portfolio

We have an extensive portfolio of industry-leading brands. We only work with the best brands on the market!

Personal contact person

A dedicated support team in all departments - your account manager, your order processor and your technical contact, all there for you!

Exclusive webinars and events

As a Segen customer, we offer you participation in exclusive webinars / roadshows and events. You will always find all information on this in your customer portal.

Your one-stop store

Instant access to 24/7 live pricing and stock availability, with access to special design tools, industry news and informed promotions.

Fast quotation preparation

Use our tools for quick quotation preparation including installation system design with the Renusol Configurator 3.0. Try it out now.

Delivery within 24 to 48 hours

We deliver products in stock directly to you within 24 to 48 hours. On request also directly to the construction site.

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Information for end customers

Frequently asked questions

YES Integrated Traceability System. An ITS badge can be seen on each module, indicating a specific production site and pre-approved polysilicon suppliers from specific regions for each production stage.