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In the Segen customer portal, you have round-the-clock access to current prices and availability. You can see stock levels and delivery forecasts on every product page – for reliable planning. With over ten years of experience, we ensure that everything is available on time so that your projects can be implemented on schedule.

In the Segen customer portal, you can find all important information at any time: from brochures and data sheets to installation instructions, stock levels, quotations and your invoices. Design tools and configurators are also available to you around the clock.

We also provide you with personal support: a dedicated sales contact, an order processing expert and a technical contact are on hand to answer all your questions – from the planning stage to after installation.

All Segen products are covered by the manufacturer’s warranty. You can find the relevant documentation and information for each item in the customer portal. You can often extend the warranty free of charge – simply by registering with the manufacturer.

At Segen, you can benefit from attractive package offers with price advantages on inverters, batteries and accessories.

You can collect your orders directly from our warehouse – regardless of whether they are individual items or a container load.

Useful links

SolarEdge.

Founded in 2006, SolarEdge is a global leader in smart energy technology. They developed a DC-optimised inverter solution that changed how power is harvested and managed in PV systems.

SolarEdge is instantly recognisable and loved by installers and homeowners.
Take charge of your energy management with the SolarEdge Ecosystem with Optimised modules and a variety of smart products to make even more savings!

  • SolarEdge source for one warranty, software and training
  • Compliant with the strictest safety standards, the UL9540A unit level test for fire safety hazards, allowing convenient indoor installations.
  • Any excess PV is stored directly in the battery thanks to our DC coupling technology
  • Highly efficient energy storage with up to 94.5% round-trip efficiency
  • Optimised through advanced battery mode

Reasons for Segen.

Unique product portfolio

We have an extensive portfolio of industry-leading brands. We only work with the best brands on the market!

Personal contact person

A dedicated support team in all departments - your account manager, your order processor and your technical contact, all there for you!

Exclusive webinars and events

As a Segen customer, we offer you participation in exclusive webinars / roadshows and events. You will always find all information on this in your customer portal.

Your one-stop store

Instant access to 24/7 live pricing and stock availability, with access to special design tools, industry news and informed promotions.

Fast quotation preparation

Use our tools for quick quotation preparation including installation system design with the Renusol Configurator 3.0. Try it out now.

Delivery within 24 to 48 hours

We deliver products in stock directly to you within 24 to 48 hours. On request also directly to the construction site.

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Information for end customers

SolarEdge frequently asked questions

The SolarEdge Home Battery can offer a complete residential solution from rooftop to the grid and has one of the highest standards for system efficiency and safety. Compatible with the Home Hub and Home Wave inverters.

The SolarEdge Home 400V battery is a 10kWh unit consisting of NMC (Nickel, Manganese and Cobalt) battery cells. It’s a scalable, DC-coupled battery which can feature up to 3 batteries connected in series to a single inverter, with multiple inverters allowed on one site.

This device has a recommended ambient operating temperature range of -10 to +50 and an IP rating for preferred outdoor installations.

The battery also offers a 10-year warranty without a limit on the number of cycles.

An all-in-one solution that enables solar power to flow 24/7 by combining solar, storage and backup into one single platform.

Inverters from SolarEdge Home are designed for both single-phase and three-phase applications. They also include interfaces for home batteries and backup systems. Additionally, smart energy devices, such as the SolarEdge EV Charger, hot water controller, and smart meters, are synchronised and managed by an integrated operating system.

The DC-coupled solution was designed to maximise solar energy output. It offers real-time suggestions to meet varying energy requirements, efficiently providing power to devices through solar energy while storing excess energy.