Data protection

& Cookies

Privacy policy

Introduction and general information
Thank you for your interest in our website. The protection of your personal data is very important to us. Below you will find information on the handling of your data that is collected through your use of our website. Your data will be processed in accordance with the statutory data protection regulations.

Controller within the meaning of the GDPR
Company SegenSolar GmbH
Dieselstraße 2
50859 Cologne
Telephone number: +49 2234 53204-30
Mail: vertrieb@segen-eu.we-preview.com

Contact details of the data protection officer

You can contact our data protection officer at datenschutz@segen-eu.we-preview.com.

When contacting the data protection officer, please state the company to which your request relates. Please refrain from enclosing sensitive information, such as a copy of your ID, with your request.

Definitions
Our privacy policy should be simple and understandable for everyone. As a rule, the official terms of the General Data Protection Regulation (GDPR) are used in this privacy policy. The official definitions are explained in Art. 4 GDPR.

Access to and storage of information in end devices
By using our website, information (e.g. IP address) may be accessed or information (e.g. cookies) may be stored in your end devices. This access or storage may involve further processing of personal data within the meaning of the GDPR.

In cases in which such access to information or such storage of information is absolutely necessary for the technically error-free provision of our services, this is done on the basis of § 25 para. 1 sentence 1, para. 2 no. 2 TTDSG.

In cases in which such a process serves other purposes (e.g. the needs-based design of our website), this is only carried out on the basis of Section 25 (1) TTDSG with your consent in accordance with Art. 6 (1) lit. a GDPR. Consent can be revoked at any time for the future. The provisions of the GDPR and the Federal Data Protection Act (BDSG) apply to the processing of your personal data.

Further information on the processing of your personal data and the relevant legal bases in this context can be found in the following sections on the specific processing activities on our website.

Web hosting
This website is hosted by an external service provider (Hetzner). This website is hosted in Germany. Personal data collected on this website is stored on the hoster’s servers. This may include IP addresses, contact requests, meta and communication data, website access and other data generated via a website.

We collect the data listed in order to ensure a smooth connection to the website and the technically error-free provision of our services. The processing of this data is absolutely necessary in order to make the website available to you. The legal basis for the processing of the data is our legitimate interest in the correct presentation and functionality of our website in accordance with Art. 6 para. 1 lit. f GDPR.

We have concluded an order processing contract with the provider in accordance with the requirements of Art. 28 GDPR, in which we oblige the provider to protect our customers’ data and not to pass it on to third parties.

Server log files
When you visit our website, it is technically necessary for data to be transmitted to our web server via your internet browser. The following data is recorded during an ongoing connection for communication between your Internet browser and our web server:

Date and time of the request
Name of the requested file
Page from which the file was requested
Access status
Web browser and operating system used
IP address of the requesting computer

We collect the data listed in order to ensure a smooth connection to the website and the technically error-free provision of our services. The processing of this data is absolutely necessary in order to make the website available to you. The log files are used to evaluate system security and stability as well as for administrative purposes. The legal basis for the processing of the data is our legitimate interest in the protection and functionality of our website in accordance with Art. 6 para. 1 lit. f GDPR.

For reasons of technical security, in particular to defend against attempted attacks on our web server, this data is stored by us for a short period of time. After 7 days at the latest, the data is anonymised by shortening the IP address at the domain level, so that it is no longer possible to establish a reference to the individual user.

Cookies
Our website uses so-called “cookies”. Cookies are small text files that are either stored temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your end device. Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your end device until you delete them yourself or they are automatically deleted by your web browser.

Cookies have various functions. Many cookies are technically necessary, as certain website functions would not work without them (e.g. the shopping cart function or language settings). Other cookies are used to evaluate user behaviour or to display advertising.

The processing of data through the use of strictly necessary cookies is based on a legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR in the technically error-free provision of our services. For details on the processing purposes and legitimate interests, please refer to the information on the specific data processing.

The processing of personal data through the use of other cookies is based on consent in accordance with Art. 6 para. 1 lit. a GDPR. Consent can be revoked at any time for the future. Insofar as such cookies are used for analysis and optimisation purposes, we will inform you about this separately in the context of this data protection declaration and obtain consent in accordance with Art. 6 Para. 1 lit. a GDPR.

You can set your browser so that you:

Be informed about the setting of cookies,
Only allow cookies in individual cases,
Exclude the acceptance of cookies for certain cases or in general
Activate the automatic deletion of cookies when closing the browser.

The cookie settings can be managed under the following links for the respective browsers

You can also manage cookies from many companies and functions that are used for advertising individually. To do this, use the corresponding user tools, available at https://www.aboutads.info/choices/ or https://www.youronlinechoices.com/uk/your-ad-choices.

Most browsers also offer a so-called “do-not-track function”. If this function is activated, the respective browser informs advertising networks, websites and applications that you do not wish to be “tracked” for the purpose of behaviour-based advertising and the like.

For information and instructions on how to edit this function, please refer to the following links, depending on your browser provider:

You can also prevent scripts from loading by default. “NoScript” only allows the execution of JavaScript, Java and other plug-ins on trusted domains of your choice. Information and instructions on how to edit this function can be obtained from the provider of your browser (e.g. for Mozilla Firefox at: https://addons.mozilla.org/de/firefox/addon/noscript/).

Please note that the functionality of our website may be restricted if cookies are deactivated.

Changing cookie settings
You can revoke or change your cookie settings at any time. To do this, call up the cookie settings again using our integrated cogwheel. You can find this at any time at the bottom left of the website.

Contact form and contact by email
If you send us inquiries via the contact form or email, your details from the inquiry form or your email, including the personal data you provide there, will be stored by us to process the inquiry and in the event of follow-up questions. You must provide your first and last name, telephone number, company name and e-mail address in order to contact us. We will never pass on this data without your consent. The legal basis for processing the data is our legitimate interest in responding to your request in accordance with Art. 6 para. 1 lit. f GDPR and, if applicable, Art. 6 para. 1 lit. b GDPR if your request is aimed at concluding a contract. Your data will be deleted after final processing of your request, provided that there are no legal storage obligations to the contrary. In the case of Art. 6 para. 1 lit. f GDPR, you can object to the processing of your personal data at any time.

Registration of a customer account

You have the option of creating a customer account in our online store in order to order goods. When you register and set up your customer account, we collect and use the following personal data

Salutation
First name and surname
e-mail address
Company-related information
Date and time of registration

In addition, voluntary information can be provided (e.g. telephone number etc.). Mandatory information provided for the purpose of registration is marked with an asterisk as a mandatory field in the input mask.
The legal basis for the data required to provide the customer account and order goods is Art. 6 para. 1 lit. b GDPR.

For the processing of voluntary information, the legal basis for data processing is your consent in accordance with Art. 6 para. 1 lit. a GDPR. Your data will be deleted as soon as the user account on our website is deleted, and insofar as there are no statutory retention obligations. You can change and/or delete your customer account, including the data you have provided, directly in your user account after logging in or by sending a corresponding message to the controller named at the beginning.

Chat function (Hubspot)
This website uses a live chat to ensure the best possible user experience. Your chat name (first name and surname), as well as the personal data and other information provided in your messages, are collected in order to answer live inquiries.

In principle, we answer your request within the chat tool. However, you can also voluntarily provide your e-mail address and/or telephone number so that we can process your request in this way.

The legal basis for processing the data is our legitimate interest in responding to the user’s request in accordance with Art. 6 para. 1 lit. f GDPR.

To improve our customer service, we carry out statistical analyses of user behaviour on the basis of our legitimate interest in accordance with Art. 6 para. 1 lit. f GDPR. Only aggregated data records are used for this.

If the request or messages are aimed at the fulfilment of a contract or the implementation of pre-contractual measures, the legal basis for the processing is Art. 6 para. 1 lit. b GDPR.

The data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected, i.e. the reason for the request has been conclusively answered. In any case, the data collected will be deleted immediately as soon as we or you have ended the chat conversation.

This does not apply to data that is subject to longer storage periods due to legal obligations or to protect or defend against legal claims.

Cookies are used to operate the chat function. Cookies are small text files that are stored locally in the cache of the website visitor’s Internet browser. Cookies make it possible to recognise the visitor’s Internet browser in order to distinguish between individual users of the chat function on our website. The information generated by the cookies about your use of this website (including your IP address) is transmitted to a server of the chat service provider and stored there. If these cookies are technically necessary for the chat function, their use is based on our legitimate interest in accordance with Art. 6 para. 1 lit. f GDPR. If the cookies are used for purposes that go beyond this technical aspect, the cookies will only be used with your consent. The legal basis for this is therefore your consent in accordance with Art. 6 para. 1 lit. a GDPR.

To avoid the storage of cookies, you can set your Internet browser so that no more cookies can be stored on your computer in the future or cookies that have already been stored are deleted. However, deactivating all cookies may mean that the chat function on our website can no longer be used.

You can object to the processing of personal data, which is processed on the basis of a legitimate interest, at any time. In such a case, the conversation cannot be continued.

We have concluded an order processing contract with Hubspot so that the data provided by you is processed for us strictly in accordance with instructions and orders.

Service provider: Hubspot

European branch: HubSpot Ireland Limited at 2nd Floor, 30 North Wall Quay, Dublin 1, Ireland.

Address USA: HubSpot, Inc., 25 First St., 2nd floor, Cambridge, Massachusetts 02141, USA

Privacy policy: https://legal.hubspot.com/de/privacy-policy DPA: https://legal.hubspot.com/dpa

EU-U.S. Data Privacy Framework:

As a transfer of personal data by HubSpot to affiliated companies and sub-service providers in countries outside the EU and the EEA is possible, further protective mechanisms are required to ensure the data protection level of the GDPR. For the USA, there is an adequacy decision of the EU Commission pursuant to Art. 45 para. 1 GDPR with regard to companies with certification under the EU-U.S. Data Privacy Framework. HubSpot, Inc. is certified under the EU-U.S. Data Privacy Framework and is therefore committed to complying with appropriate data protection standards, which can be viewed at the following link: https://www.dataprivacyframework.gov/s/participant-search

For potential transfers to other third countries outside the EU and the EEA for which there is no adequacy decision by the EU Commission, we have also agreed standard data protection clauses with the provider in accordance with Art. 46 para. 2 lit. c GDPR. These oblige the recipient of the data in the third country to process the data in accordance with the level of protection in Europe.

Newsletter
If you would like to receive the newsletter offered on the website with regular information about our offers and products, we require your email address as mandatory information.

Additional data may be provided in order to address you personally in the newsletter and/or to identify you if you wish to exercise your rights as a data subject.

We use the so-called double opt-in procedure to send the newsletter. This means that we will only send you our newsletter by email if you have expressly confirmed to us that you consent to the sending of newsletters. In the first step, you will receive an email with a link that you can use to confirm that you, as the owner of the corresponding email address, wish to receive future newsletters. By confirming, you give us your consent in accordance with Art. 6 para. 1 lit. The GDPR that us may use your personal data for the purpose of sending the desired newsletter.

When you register for the newsletter, in addition to the e-mail address required for sending the newsletter, we store the IP address you used to register for the newsletter as well as the date and time of registration and confirmation in order to be able to trace possible misuse at a later date. The legal basis for this is our legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR.

You can unsubscribe from the newsletter at any time using the link provided in every newsletter or by sending an email to the controller named above. Once you have unsubscribed, your email address will be deleted from our newsletter distribution list immediately, unless you have expressly consented to the continued use of the data collected or the continued processing is otherwise permitted by law.

Google Tag Manager
This website uses the Google Tag Manager of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). This service allows website tags to be managed via an interface. The Google Tag Manager only implements tags. This means that no cookies are used, and only the user’s IP address is transmitted to Google to establish a connection. The Google Tag Manager triggers other tags, which in turn may collect data. However, the Google Tag Manager does not access this data. If deactivation has been carried out at the domain or cookie level, it will remain in place for all tracking tags if they are implemented with Google Tag Manager.

We use Google Tag Manager on the basis of your consent in accordance with Art. 6 para. 1 lit. a GDPR.

Since Google may transfer personal data to affiliated companies and subcontractors in countries outside the EU and the EEA, further safeguards are required to ensure the level of data protection required by the GDPR. For the USA, there is an adequacy decision by the EU Commission pursuant to Art. 45 (1) GDPR with regard to companies with certification under the EU-U.S. Data Privacy Framework. Google LLC is certified under the EU-U.S. Data Privacy Framework and is therefore committed to complying with appropriate data protection standards, which can be viewed at the following link: https://www.dataprivacyframework.gov/s/participant-search

Google Analytics 4
This website uses Google Analytics 4, a service provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”), which can be used to analyse the use of websites.

When using Google Analytics 4, so-called “cookies” are used. The information collected by cookies about your use of the website (including the IP address transmitted by your end device, shortened by the last digits, see below) is usually transmitted to a Google server, where it is stored and processed. This may also result in information being transmitted to the servers of Google LLC based in the USA and further processing of the information there.

When using Google Analytics 4, the IP address transmitted by your end device when you use the website is always collected and processed in abbreviated form by default and automatically, so that the information collected cannot be directly linked to a person. This automatic anonymisation takes place by shortening the IP address transmitted by your terminal device by Google within member states of the European Union (EU) or other signatory states to the Agreement on the European Economic Area (EEA) by the last digits.

Google uses this and other information on our behalf to evaluate your use of the website, to compile reports on your website activity and usage behaviour and to provide us with other services relating to your use of the website and the Internet. The abbreviated IP address transmitted by your device as part of Google Analytics 4 will not be merged with other Google data. The data collected as part of the use of Google Analytics 4 is stored for 14 months and then deleted.

Google Analytics 4 also enables the creation of statistics with statements about the age, gender and interests of website users on the basis of an evaluation of interest-based advertising and with the use of third-party information via a special function, the so-called “demographic characteristics”. This makes it possible to determine and differentiate between user groups of the website for the purpose of target group-optimised marketing measures. However, data collected via the “demographic characteristics” cannot be assigned to a specific person and therefore not to you personally. This data collected via the “demographic characteristics” function is stored for 14 months and then deleted.

All processing described above, in particular the setting of Google Analytics cookies for the storage and reading of information on the device you use to access the website, will only take place if you have given us your express consent to do so in accordance with Art. 6 para. 1 lit. a GDPR. Without your consent, Google Analytics 4 will not be used during your use of the website.

In connection with this website, the “UserIDs” function is also used as an extension of Google Analytics 4. By assigning individual UserIDs, we can have Google create cross-device reports (so-called “cross-device tracking”). This means that your usage behaviour can also be analysed across devices if you have given your consent to the use of Google Analytics 4 in accordance with Art. 6 para. 1 lit. a GDPR, if you have set up a personal account by registering on this website and are logged in to your personal account on different devices with your relevant login data. The data collected in this way shows, among other things, on which device you clicked on an ad for the first time and on which device the relevant conversion took place.

We have concluded a so-called order processing contract with Google for our use of Google Analytics 4, which obliges Google to protect the data of our website users and not to pass it on to third parties.

As personal data may be transferred by Google to affiliated companies and subcontractors in countries outside the EU and the EEA, further protective mechanisms are required to ensure the level of data protection required by the GDPR. For the USA, there is an adequacy decision by the EU Commission pursuant to Art. 45 (1) GDPR with regard to companies with certification under the EU-U.S. Data Privacy Framework. Google LLC is certified in accordance with the EU-U.S. Data Privacy Framework and is therefore committed to complying with appropriate data protection standards, which can be viewed at the following link: https://www.dataprivacyframework.gov/s/participant-search

Further legal information on Google Analytics 4, including a copy of the aforementioned standard contractual clauses, can be found at the following link: https://policies.google.com/privacy

Details on the processing triggered by Google Analytics 4 and how Google handles data from websites can be found here: https://policies.google.com/technologies/partner-sites

Website analysis with Hubspot
We use Hubspot for marketing activities on our website. We use this integrated software solution for our own marketing, lead generation and customer service purposes. This includes email marketing, which regulates the sending of newsletters and automated mailings, social media publishing and reporting, contact management such as user segmentation and CRM, landing pages and contact forms. Hubspot uses cookies, small text files that are stored locally in the cache of your web browser on your end device and enable us to analyse your use of the website. Hubspot evaluates the information collected (e.g. IP address, geographical location, type of browser, duration of the visit and pages accessed) on our behalf so that we can generate reports on the visit and the pages visited. Information collected by Hubspot and the content of our website are stored on the servers of Hubspot’s service providers. Such processing of your data is based on your consent in accordance with Art. 6 para. 1 lit. a GDPR.

The data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected. The data will be deleted no later than 13 months after collection.

You can permanently object to the collection of data by Hubspot and the setting of cookies by preventing the storage of cookies through your browser settings.

Service provider: Hubspot

European branch: HubSpot Ireland Limited at 2nd Floor, 30 North Wall Quay, Dublin 1, Ireland.

Address USA: HubSpot, Inc., 25 First St., 2nd floor, Cambridge, Massachusetts 02141, USA

Privacy policy: https://legal.hubspot.com/de/privacy-policy

EU-U.S. Data Privacy Framework:

Since HubSpot may transfer personal data to affiliated companies and subcontractors in countries outside the EU and the EEA, further safeguards are required to ensure the level of data protection required by the GDPR. For the USA, there is an adequacy decision of the EU Commission pursuant to Art. 45 para. 1 GDPR with regard to companies with certification under the EU-U.S. Data Privacy Framework. HubSpot, Inc. is certified under the EU-U.S. Data Privacy Framework and is therefore committed to complying with appropriate data protection standards, which can be viewed at the following link: https://www.dataprivacyframework.gov/s/participant-search.

Further information can be found in the provider’s privacy policy: https://legal.hubspot.com/dpa

Google Ads
We use “Google Ads” on our website, a service provided by Google Ireland Limited, Google Building Gordon House, Barrow St, Dublin 4, Ireland (hereinafter referred to as “Google”). We use Google Ads for marketing and optimisation purposes, in particular to display ads that are relevant and interesting to you.

If you have given us your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, we can use Google Ads to draw attention to our attractive offers with the help of advertising material on external websites. This allows us to determine how successful individual advertising measures are.

These advertising materials are delivered by Google via so-called “AdServers”. We use so-called AdServer cookies for this purpose, through which certain parameters for measuring success, such as the display of ads or clicks by users, can be measured.

If you access our website via a Google ad, Google Ads will store a cookie on your PC. These cookies generally lose their validity after 30 days. They are not intended to identify you personally. The following information is usually stored as analysis values for this cookie: unique cookie ID, number of ad impressions per placement (frequency), last impression (relevant for post-view conversions), opt-out information (marking that the user no longer wishes to be addressed). These cookies enable Google to recognise your web browser. If a user visits certain pages of an Ads customer’s website and the cookie stored on their computer has not yet expired, Google and the customer can recognise that the user clicked on the ad and was redirected to this page. A different cookie is assigned to each Ads customer. Cookies can therefore not be tracked via the websites of Ads customers. We ourselves do not collect and process any personal data in the aforementioned advertising measures. We only receive statistical evaluations from Google. Based on these evaluations, we can recognise which of the advertising measures used are particularly effective. We do not receive any further data from the use of the advertising material; in particular, we cannot identify users on the basis of this information.

Due to the marketing tools used, your browser automatically establishes a direct connection with the Google server. We have no influence on the scope and further use of the data collected by Google through the use of Google Ads. To the best of our knowledge, Google receives the information that you have accessed the relevant part of our website or clicked on one of our ads. If you have a user account with Google and are registered, Google can assign the visit to your user account. Even if you are not registered with Google or have not logged in, there is a possibility that Google will find out your IP address and store it.

Since Google may transfer personal data to affiliated companies and subcontractors in countries outside the EU and the EEA, further protective mechanisms are required to ensure the level of data protection required by the GDPR. For the USA, there is an adequacy decision by the EU Commission pursuant to Art. 45 (1) GDPR with regard to companies with certification under the EU-U.S. Data Privacy Framework. Google LLC is certified in accordance with the EU-U.S. Data Privacy Framework and is therefore committed to complying with appropriate data protection standards, which can be viewed at the following link: https://www.dataprivacyframework.gov/s/participant-search

Further information on the use of data by Google, on setting and objection options and on data protection can be found on the following Google websites

Privacy policy: https://policies.google.com/privacy?hl=de&gl=de
Google website statistics: https://services.google.com/sitestats/de.html

You can prevent the installation of cookies by deleting existing cookies and deactivating the storage of cookies in the settings of your web browser. We would like to point out that in this case, you may not be able to use all the functions of our website to their full extent. It is also possible to prevent the storage of cookies by setting your web browser to block cookies from the domain “www.googleadservices.com”(https://www.google.de/settings/ads). We would like to point out that this setting will be deleted if you delete your cookies. You can also deactivate interest-based ads via the link https://optout.aboutads.info. Please note that this setting will also be deleted if you delete your cookies.

Meta Pixel
We use “Meta Pixel” on our website, a service provided by Meta Platforms Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (hereinafter referred to as: “Meta/Facebook”).

If you have given us your consent in accordance with Art. 6 para. 1 lit. a GDPR, we use Meta Pixel for marketing and optimisation purposes, in particular to place relevant and interesting ads for you on Facebook and thus improve our offer, make it more interesting for you as a user and avoid annoying ads.

Meta Pixel enables Meta to display our ads on Facebook, so-called “Facebook ads”, only to those Facebook users who have visited our website, in particular those who have shown an interest in our online offering. In this case, Meta Pixel also makes it possible to check whether a user was redirected to our website after clicking on our Facebook ads. Among other things, Meta Pixel uses cookies, i.e. small text files that are stored locally in the cache of your web browser on your end device. If you are logged in to Facebook with your user account, your visit to our website will be noted in your user account. The data collected about you is anonymous to us and does not allow us to draw any conclusions about the identity of the user. However, this data can be linked by Facebook to your user account there. If you have a Facebook user account and are registered, Facebook can assign the visit to your user account.

Since personal data may be transferred by Meta to affiliated companies and sub-service providers in countries outside the EU and the EEA, further protective mechanisms are required to ensure the level of data protection required by the GDPR. For the USA, there is an adequacy decision of the EU Commission pursuant to Art. 45 para. 1 GDPR with regard to companies with certification under the EU-U.S. Data Privacy Framework. Meta Platforms, Inc. is certified under the EU-U.S. Data Privacy Framework and is therefore committed to complying with appropriate data protection standards, which can be viewed at the following link: https://www.dataprivacyframework.gov/s/participant-search

Further information from the third-party provider on data protection can be found on the following Facebook website: https://www.facebook.com/about/privacy.
Information on Meta Pixel can be found on the following Facebook website: https://www.facebook.com/business/help/651294705016616

You can make the relevant settings as to which types of advertisements are displayed to you within Facebook on the following Facebook website: https://www.facebook.com/settings?tab=ads.

Please note that this setting will be deleted if you delete your cookies. In addition, you can deactivate cookies that are used for reach measurement and advertising purposes via the following websites
https://optout.networkadvertising.org/
https://www.aboutads.info/choices
https://www.youronlinechoices.com/uk/your-ad-choices/
Please note that this setting will also be deleted if you delete your cookies.

Google Maps
Our website uses the online map service provider Google Maps via an interface. This enables us to
display interactive maps directly on the website and enables you to use the map function conveniently. The provider of the map service is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. To use the functions of Google Maps, it is necessary to save your IP address.

Google uses cookies to collect information about user behaviour. The legal basis for the processing of your personal data is your consent in accordance with Art. 6 para. 1 lit. a GDPR, § 25 para. 1 TTDSG.

As personal data may be transferred by Google to affiliated companies and subcontractors in countries outside the EU and the EEA, further safeguards are required to ensure the level of data protection required by the GDPR. For the USA, there is an adequacy decision by the EU Commission pursuant to Art. 45 (1) GDPR with regard to companies with certification under the EU-U.S. Data Privacy Framework. Google LLC is certified in accordance with the EU-U.S. Data Privacy Framework and is therefore committed to complying with appropriate data protection standards, which can be viewed at the following link: https://www.dataprivacyframework.gov/s/participant-search

Further information on the handling of user data can be found in Google’s privacy policy:

https://www.google.de/intl/de/policies/privacy/
Opt-out: https://www.google.com/settings/ads/

Google reCAPTCHA
We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on our website. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”).

The purpose of reCAPTCHA is to check whether the data input on our website (e.g. in a contact form) is made by a human or by an automated program. For this purpose, reCAPTCHA analyses the behaviour of the website visitor based on various characteristics. This analysis begins automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various information, e.g.

IP address
How long the website visitor stays on the website
Mouse movements made by the user

The data collected during the analysis is forwarded to Google.

The reCAPTCHA analyses run completely in the background. Website visitors are not informed that an analysis is taking place. Data processing is carried out on the basis of Art. 6 para. 1 lit. f GDPR. We have a legitimate interest in protecting our website from abusive automated spying and from unwanted, automated mailings (spam).

We do not store any personal data from the use of reCAPTCHA. As a general rule, the data subject’s personal data is deleted or blocked as soon as the purpose for which it was stored no longer applies.

Further information on Google reCAPTCHA and Google’s privacy policy can be found at the following links: https: //www.google.com/intl/de/policies/privacy/ and https://www.google.com/recaptcha/intro/v3beta.html

YouTube
On our website, we embed videos from “YouTube”, a social media platform of Google Ireland Limited, Google Building Gordon House, Barrow St, Dublin 4, Ireland (hereinafter referred to as “Google”). The legal basis for the processing of your personal data in this context is your consent given in accordance with Art. 6 para. 1 lit. a GDPR.

As personal data may be transferred by Google to affiliated companies and subcontractors in countries outside the EU and the EEA, further safeguards are required to ensure the level of data protection required by the GDPR. For the USA, there is an adequacy decision by the EU Commission pursuant to Art. 45 (1) GDPR with regard to companies with certification under the EU-U.S. Data Privacy Framework. Google LLC is certified under the EU-U.S. Data Privacy Framework and is therefore committed to complying with appropriate data protection standards, which can be viewed at the following link: https://www.dataprivacyframework.gov/s/participant-search

Further information on data protection and data use by Google can be found on the following Google website: https://policies.google.com/privacy?hl=de&gl=de

Google Fonts
We use “Google Fonts” on our website, a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter referred to as: “Google”). Google Fonts enables us to use external fonts. For this purpose, the required Google Fonts are loaded into your browser cache by your web browser when you access our website. This is necessary so that your browser can also display a visually improved presentation of our texts. If your browser does not support this function, a standard font from your computer will be used for display. These Google fonts are integrated by a server call, usually a Google server in the USA. This tells the server which page of our website you have visited. The IP address of the browser of the visitor’s end device is also stored by Google.

We use Google Fonts for optimisation purposes, in particular to improve the use of our website for you and to make its design more user-friendly. Processing is carried out in accordance with Art. 6 para. 1 lit. a GDPR on the basis of the consent you have given. This consent can be revoked at any time with effect from the future.

Since personal data may be transferred by Google to affiliated companies and subcontractors in countries outside the EU and the EEA, further protective mechanisms are required to ensure the level of data protection required by the GDPR. For the USA, there is an adequacy decision by the EU Commission pursuant to Art. 45 (1) GDPR with regard to companies with certification under the EU-U.S. Data Privacy Framework. Google LLC is certified in accordance with the EU-U.S. Data Privacy Framework and is therefore committed to complying with appropriate data protection standards, which can be viewed at the following link: https://www.dataprivacyframework.gov/s/participant-search

Further information on data protection can be found in Google’s privacy policy: https://www.google.de/intl/de/policies/privacy
Further information on Google Fonts can be found at https://fonts.google.com/

External links
Social networks XING, LinkedIn and Facebook are only integrated on our website as links to the corresponding services. After clicking on the integrated text/image link, you will be redirected to the page of the respective provider. User information is only transferred to the respective provider after you have been forwarded. For information on the handling of your personal data when using these websites, please refer to the respective privacy policies of the providers you use.

Data transfer and recipients
Your personal data will not be transferred to third parties unless

if we have explicitly indicated this in the description of the respective data processing,
if you have given your express consent in accordance with Art. 6 para. 1 lit. a GDPR,
the disclosure pursuant to Art. 6 para. 1 lit. If GDPR is necessary for the assertion, exercise or defence of legal claims and there is no reason to assume that you have an overriding interest worthy of protection in not disclosing your data,
in the event that there is a legal obligation for the disclosure pursuant to Art. 6 para. 1 lit. c GDPR and
insofar as this is necessary for the processing of contractual relationships with you in accordance with Art. 6 para. 1 lit. b GDPR.

In addition, we use external service providers for the processing of our services, which we have carefully selected, commissioned in writing and with whom we have concluded order processing contracts in accordance with Art. 28 GDPR if necessary. These service providers are bound by our instructions and are regularly monitored by us. These include service providers for hosting, sending emails, maintenance and servicing of our IT systems, etc. The service providers will not pass this data on to third parties.

Data security
We take appropriate technical and organisational measures in accordance with Art. 32 GDPR, taking into account the state of the art, the implementation costs and the nature, scope, circumstances and purposes of the processing as well as the different likelihood and severity of the risk to the rights and freedoms of natural persons, in order to ensure a level of protection appropriate to the risk. This website uses SSL encryption for security reasons and to protect the transmission of confidential content.

Duration of storage of personal data
The duration of storage of personal data is based on the relevant statutory retention periods (e.g. from commercial law and tax law). After expiry of the respective period, the corresponding data is routinely deleted. If data is required for contract fulfilment or contract initiation, or if we have a legitimate interest in further storage, the data will be deleted if it is no longer required for these purposes or if you have exercised your right of revocation or objection.

Your rights
Below you will find information on the data subject rights that the applicable data protection law grants you vis-à-vis the controller with regard to the processing of your personal data:

The right to request information about your personal data processed by us in accordance with Art. 15 GDPR. In particular, you can request information about the processing purposes, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right to lodge a complaint, the origin of your data if it was not collected by us, and the existence of automated decision-making including profiling and, if applicable, meaningful information about its details.

The right, in accordance with Art. 16 GDPR, to demand the immediate correction of incorrect or incomplete personal data stored by us.

The right to request the deletion of your personal data stored by us in accordance with Art. 17 GDPR, unless the processing is necessary to exercise the right to freedom of expression and information, to fulfil a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims.

The right to demand the restriction of the processing of your personal data in accordance with Art. 18 GDPR if the accuracy of the data is disputed by you, the processing is unlawful but you refuse to delete it and we no longer need the data, but you need it to assert, exercise or defend legal claims or you have lodged an objection to the processing in accordance with Art. 21 GDPR.

The right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request transmission to another controller in accordance with Art. 20 GDPR

The right to lodge a complaint with a supervisory authority in accordance with Art. 77 GDPR. As a rule, you can contact the supervisory authority of the federal state of our registered office stated above or, if applicable, that of your usual place of residence or workplace.

The right to withdraw consent granted in accordance with Art. 7 para. 3 GDPR: You have the right to withdraw your consent to the processing of data at any time with effect for the future. In the event of revocation, we will delete the data concerned immediately, unless further processing can be based on a legal basis for processing without consent. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

Right to object
If your personal data is processed by us on the basis of legitimate interests in accordance with Art. 6 para. 1 lit. f GDPR, you have the right to object to the processing of your personal data in accordance with Art. 21 GDPR, insofar as this is done for reasons arising from your particular situation. Insofar as the objection is directed against the processing of personal data for the purpose of direct marketing, you have a general right to object without the requirement to specify a particular situation.

If you wish to exercise your right of revocation or objection, simply send an e-mail to vertrieb@segen-eu.we-preview.com.

Legal obligations
The provision of personal data for the decision on the conclusion of a contract, the fulfilment of a contract or for the implementation of pre-contractual measures is voluntary. However, we can only make the decision within the framework of contractual measures if you provide personal data that is necessary for the conclusion of the contract, the fulfilment of the contract or pre-contractual measures.

Automated decision-making
Automated decision-making or profiling in accordance with Art. 22 GDPR does not take place.

Subject to change
We reserve the right to adapt or update this privacy policy if necessary in compliance with the applicable data protection regulations. In this way, we can adapt it to the current legal requirements and take into account changes to our services, e.g. when introducing new services. The current version applies to your visit.

Status of this privacy policy: 19.12.2023

Contact us

FAQs

Are your products available in stock?

Do you offer 24/7 support?

What guarantees are included?

Are there any current offers?

Can I pick up my order directly from the warehouse?

Useful links

About us

Contact us

Data protection

& Cookies

Privacy policy