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FAQs

In the Segen customer portal, you have round-the-clock access to current prices and availability. You can see stock levels and delivery forecasts on every product page – for reliable planning. With over ten years of experience, we ensure that everything is available on time so that your projects can be implemented on schedule.

In the Segen customer portal, you can find all important information at any time: from brochures and data sheets to installation instructions, stock levels, quotations and your invoices. Design tools and configurators are also available to you around the clock.

We also provide you with personal support: a dedicated sales contact, an order processing expert and a technical contact are on hand to answer all your questions – from the planning stage to after installation.

All Segen products are covered by the manufacturer’s warranty. You can find the relevant documentation and information for each item in the customer portal. You can often extend the warranty free of charge – simply by registering with the manufacturer.

At Segen, you can benefit from attractive package offers with price advantages on inverters, batteries and accessories.

You can collect your orders directly from our warehouse – regardless of whether they are individual items or a container load.

Useful links

Events calendar.

We like to travel to meet our customers in person, so why not join us? Visit us at international and national trade fairs, at our own in-house exhibitions or take part in our free webinars. This will keep you up to date with the latest technologies and innovations in the solar industry.

Upcoming events

Segen DE | Intersolar Munich - Stand C4.510

Segen DE | Intersolar Munich - Stand C4.510

Visit us at Intersolar Europe in Munich from May 7 to 9. Meet the SegenSolar PV expert team at stand C4.510 and discover exciting new products and experience a real trade fair atmosphere with an enjoyment factor.

📅 May 7-9, 2025

🕓09:00

📍Fair Munich

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Kostal factory tour

Kostal factory tour

Immerse yourself in the world of KOSTAL Solar Electric GmbH! Look forward to exciting insights into the portfolio, digital tools, innovative energy solutions and current industry topics. Experience practical information, discussions with experts and an exclusive factory tour.

📅May 13, 2025

🕓09:00

📍Hagen

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person installing a solar panel
hands typing on a laptop
man with solar panels
gloved hands holding a cardboard box
field of solar panels
female hands with tablet and notebook
modern homes with solar panels on the roof

For over 11 years: The Cologne PV get-together

The Cologne PV Get-Together has been an integral part of our event series for over 11 years and a real classic in the region. Experts, manufacturers, partners and interested parties from the photovoltaic industry meet here regularly to exchange ideas, network and learn from each other.

Whether exciting presentations, product innovations, or simply a good exchange over a drink, the PV-Treff thrives on its open atmosphere. Its informal character and its proximity to practical applications are exactly what our guests have appreciated for over a decade.

We have our finger on the pulse

In addition to large trade fairs, we attach great importance to smaller, personal events. Whether in-house trade fairs, workshops or cosy evenings in a brewery – we consciously create opportunities to enter into real dialogue with our customers and partners.

After all, good cooperation starts with good communication.
These events enable us to respond to individual questions, discuss current developments and shape new ideas together.

We don’t just want to provide information – we want to build long-term relationships.