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FAQs

In the Segen customer portal, you have round-the-clock access to current prices and availability. You can see stock levels and delivery forecasts on every product page – for reliable planning. With over ten years of experience, we ensure that everything is available on time so that your projects can be implemented on schedule.

In the Segen customer portal, you can find all important information at any time: from brochures and data sheets to installation instructions, stock levels, quotations and your invoices. Design tools and configurators are also available to you around the clock.

We also provide you with personal support: a dedicated sales contact, an order processing expert and a technical contact are on hand to answer all your questions – from the planning stage to after installation.

All Segen products are covered by the manufacturer’s warranty. You can find the relevant documentation and information for each item in the customer portal. You can often extend the warranty free of charge – simply by registering with the manufacturer.

At Segen, you can benefit from attractive package offers with price advantages on inverters, batteries and accessories.

You can collect your orders directly from our warehouse – regardless of whether they are individual items or a container load.

Useful links

Events & Webinars.

PV knowledge for experts.

Benefit from our extensive range of webinars and on-site events, which are held by experienced PV experts and provide you with relevant sales arguments and knowledge that you can apply directly in practice. Take advantage of the personal contact with our manufacturers and your contact person, especially at our on-site events.

Professional training for beginners and advanced users
Regardless of whether you are just starting in the world of solar energy or would like to deepen your knowledge, our webinars and events offer you tailored content for every level of knowledge. We cover topics on technologies such as solar modules, inverters, mounting systems, wallboxes and solar storage systems as well as current developments in the field of photovoltaics. Expand your knowledge and become an expert in your field.

Practical events & webinars for tradespeople and installers
For solar installers, we offer practical webinars or on-site events that focus on the installation, maintenance and optimal operation of photovoltaic systems. Ask your questions directly to the manufacturer.

Network and exchange experiences
Take advantage of our events and webinars to expand your knowledge and strengthen your network at the same time. Meet the Segen team, our manufacturer partners and installers to share innovative solutions and successful practical examples.

We offer you added value.

man with headphones and laptop

Our Webinars

Our Webinars

Join our Segen team and manufacturers in a series of online webinars where we will introduce you to new products, key information, support offerings, and technical advice.

  • Register to participate
  • Ask your questions directly to our experts
  • Learn more about the latest products in our portfolio
Webinars

Become a Segen partner today

Are you an end customer?

Information for end customers