FAQs

In the Segen customer portal, you have round-the-clock access to current prices and availability. You can see stock levels and delivery forecasts on every product page – for reliable planning. With over ten years of experience, we ensure that everything is available on time so that your projects can be implemented on schedule.

In the Segen customer portal, you can find all important information at any time: from brochures and data sheets to installation instructions, stock levels, quotations and your invoices. Design tools and configurators are also available to you around the clock.

We also provide you with personal support: a dedicated sales contact, an order processing expert and a technical contact are on hand to answer all your questions – from the planning stage to after installation.

All Segen products are covered by the manufacturer’s warranty. You can find the relevant documentation and information for each item in the customer portal. You can often extend the warranty free of charge – simply by registering with the manufacturer.

At Segen, you can benefit from attractive package offers with price advantages on inverters, batteries and accessories.

You can collect your orders directly from our warehouse – regardless of whether they are individual items or a container load.

We are Segen!

Your PV wholesaler in Europe.

As a leading European wholesaler of photovoltaics, we provide a comprehensive portfolio that includes solar modules, inverters, solar storage systems, home energy management systems (HEMS), wallboxes, and PV mounting systems. Our products come from top manufacturers in the industry, offered at competitive prices and with the fastest availability, thanks to our strategically located warehouses.

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Segen in numbers

Manufacturer partner

Countries supplied

PV experts

Which PV products are you looking for?

Solarmodule

Solar storage tank

Inverter

PV Montagesystem

Wallboxes

HEMS

Why Segen?

Technical support.

At Segen, you receive personal advice and experienced technical support with good telephone availability.

The interface between the manufacturer and the installer
Assistance with complex system planning
Support with complaints

24/7 online access.

Access our customer portal at any time of day or night. The online customer portal offers 24/7 live prices, product availability and comprehensive product information.

Quick Quote Software
PV system planner incl. Renusol Configurator 3.0

Delivery within 48 hours

You can choose whether you require delivery or would like to collect the goods.

Telephone notification possible
Collection within 180 minutes
Availability of Track & Trace
Delivery within 24 to 48 hours, depending on the delivery area

The customer portal

Our online customer portal offers exclusive access to 24/7 live prices, product availability, documentation, and top tools.

Access to current stock levels and prices
Access to the Segen PV system planner
Guides and product documentation
Exclusive webinars and events

Special offers, deals and discounts.

Segen offers you fair pricing, including pallet and container prices for large quantities!

Package deals
Special offers
Special offers

First-class PV tools, completely free of charge.

We provide you with a range of PV tools that allow you to create complete design proposals for customers in minutes, taking into account wind loads, individual layouts and much more.

PV system planner, including external tools such as the Renusol Configurator 3.0
Quick Quote Tool
Inverter design

Heinz Wolf from RES GmbH said:

“We haven’t been able to meet in person yet – but I’m still on first-name terms with many of them. For over 8 years we have been very satisfied with the favorable transport costs and delivery dates that we can always rely on. In the rare case that we have to make a complaint, SegenSolar is always quick and accommodating. What I appreciate most is the good and fast contact with all areas, from order processing to accounting.”

RES Heinz Wolf

Marton Oekels from Alectron Energy said:

“With SegenSolar, we are pleased to have a reliable distributor with an extensive product range, excellent availability and short delivery times at our side. The consulting and sales team is always available and offers top support.”

Alectron Energy Martin Oekels

Get in touch with us

Michael Werth from Sendo GmbH says:

“As a customer in the greater Wuppertal area in NRW, we appreciate the outstanding qualities that SegenSolar offers us. Their first-class product selection, coupled with the excellent availability of staff from every department, has always provided us with valuable support. Fast and reliable delivery is essential for us and SegenSolar has always met these expectations. Despite their professionalism, you can feel the commitment and humanity of every single employee. This authenticity and honesty is reflected in their service. SegenSolar embodies the same values that we attach great importance to: openness and honesty. Their branch in NRW is not only an outstanding supplier, but also an example of ethical and customer-oriented behavior. We value the partnership and look forward to continuing it in the future. SegenSolar is a supplier that we trust completely and are happy to recommend.”

Sendo GmbH Michael Werth

Our PV portfolio

How can we support you?

PV products

Your contact persons

Training

Get in touch with us

With us, you will find the top brands in PV.

Our product portfolio is second to none, with all the brands your customers want. We only work with the best global brands!

We want to ensure that we have all the latest products in stock and that you are always up to date with the latest technology. We work closely with our partners to ensure that all new updates are communicated via our dedicated newsletters and regular webinars.

Our portfolio